Terms and Conditions
Conference Protection Plan provides benefits for:
Trip Cancellation for “any reason”
Registration Fees….Up to amount covered
Hotel Cancellation Fees...Up to amount covered
Airline Change Fees…..Up to $100
Trip Delay/Missed Connection…..Up to $200
Baggage Delay…..Up to $200
Plan Underwritten by United National Insurance Company, Ltd. and
The Zurich Group
Plan Administered by Protection Partners Inc.
7450 W 52nd Ave Ste 336-M
Arvada, CO 80002
800-219-1891 (Phone)
303-835-3059 (Fax)
This document describes all of the terms, conditions and
definitions of the service contract you have purchased. Please read it carefully.
To be eligible for this service you must be a registrant
of a convention or seminar with more than twenty registered attendees.
Services begin only when full payment has been received and your enrollment is accepted at our office. This plan is non-transferable and once
accepted, non-refundable. Under no circumstances will reimbursement be made to you
if the travel dates you provided with your enrollment do not reflect your actual
departure and return dates, if you are not a named/registered attendee of the convention
for which you are requesting reimbursement or if your request for service is not
submitted to us within 30 days from the date of loss except as otherwise prohibited
by law.
TRIP CANCELLATION: This plan provides you with the ability
to cancel the trip for which this plan was purchased for “Any Reason”.
The maximum amount of reimbursement available under this
plan is one hundred (100%) of the total amount paid for all non-refundable, prepaid
and forfeited deposits or payments made in conjunction with this trip, not to exceed
the amount of coverage purchased.
For airline tickets: Maximum reimbursement is $100 or the
actual change fee imposed by the airline for the use of the tickets value at a later
date. The total amount paid for the ticket is not eligible for reimbursement under
the terms of this plan. Limit one change fee per plan purchased.
This plan, only covers attendance fees, registration costs,
hotels and airline change fees related to a seminar or convention for which you
are a registered attendee.
REGISTRATION FEE REIMBURSEMENT: We
will provide reimbursement for non-refundable conference or convention registration
fees paid for the trip covered under this Protection Plan.
Proof that said registration fees are non-refundable must be provided via
documentation from the conference or convention provider to receive this benefit. The maximum benefit paid shall not exceed
the amount listed in the Schedule of Benefits ($500) unless incremental coverage
has been purchased and paid for, in which cast the maximum benefit shall not exceed
the limit for which coverage has been purchased.
HOTEL CANCELLATION FEE
REIMBURSEMENT:
We will provide reimbursement,
up to the amount listed in the Schedule of Benefits or $150, whichever is lower,
for non-refundable hotel cancellation fees in the event You cancel the conference
or convention trip covered under this Protection Plan.
Said hotel cancellation fees must be charged in conjunction with hotel reservations
which have dates and locations which coincide with the Conference or Convention
covered under this Protection Plan.
Documentation either from the hotel in question or from Your travel provider through
which hotel reservations were obtained must be provided in order to claim reimbursement.
AIRLINE CHANGE FEE REIMBURSEMENT:
We will provide reimbursement for
Airline Change Fees paid in conjunction with the cancellation or alteration of Your
conference or convention trip covered under this plan, up a maximum benefit listed
in the Schedule of Benefits, or $100, whichever is lower.
Documentation must be provided by the Common Carrier as to the amount of
the Airline Change Fee for which reimbursement is being claimed.
TRIP DELAY/MISSED CONNECTION:
We will provide reimbursement up to the Maximum Benefit Amount
for:
a) Up to $150 for reasonable accommodations and meals, if Your delay requires an
unplanned overnight stay; and/or b) unused non-refundable portion of the prepaid
expenses as long as the expenses are supported by proof of purchase and are not reimbursable by any other source.
Delay must be 12 hours or more and
certified due to the following reasons: 1) Delay of Common Carrier (which is certified
by the Common Carrier); 2) A traffic
accident in which You were not directly
involved (substantiated by a police report); 3) Documented weather condition preventing
You from getting to the point of departure; 4) Organized Labor Strike, natural disaster,
Terrorist Incident or riot.
You must notify us as soon as you know your trip is going
to be delayed more than 12 hours. Failure to do so may affect
reimbursement.
BAGGAGE DELAY (Outbound only)
If Your checked baggage is delayed or misdirected by a Common
Carrier while on Your Trip for more than 24 hours from Your time of arrival at the
destination other than Your residence, You are covered for the expense of necessary
purchases of personal items up to the Maximum Benefit Amount as long as the expense
is substantiated by receipts for purchases. The Common Carrier must certify the
delay.
GENERAL PLAN PROVISIONS
This plan is exclusively offered and sold to those intending
to participate in seminars, conventions, etc. and does not offer benefits for leisure,
vacation or business travel, extended hotel stays before or after the designated
trip for which this plan was purchased. In the event of a terrorist incident or government imposed cessation of travel, the amount paid for this plan will be refunded in full.
Requests for reimbursement:
To download forms: Within 30 days of your loss, www.conferenceprotection.com,
or send Your name, address, travel dates, details of Your loss along with the ID#
to: Protection Partners, Inc., Services Department, P.O. Box 358 , Crab Orchard,
TN. 37723
IMPORTANT:
To provide prompt reimbursement, you will be asked to submit proof of your loss within 30 days after the date of loss or as soon as is reasonably
possible. Benefits under this plan will not be paid for expenses reimbursed or services
provided by any other source. Benefits cannot be duplicated under this Plan.
Your responsibility in the event of cancellation: You must notify the
hotel and airline of your cancellation within 48 hours, or as soon as reasonably
possible, of your cancellation.
You must provide original receipts for any item for which
you are requesting reimbursement.
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